The OneOrZero Helpdesk is Unix and Windows compatible that offers extremely powerful, yet lightweight, helpdesk package that is coded in PHP and uses MySQL for the backend. It is fast, customizable, runs on virtually any platform, and is free for both private and commercial use.
ITBill is a multi-platform compatible program that has many featrues, including intergrated payments, complete trouble ticket system, unlimited number of staff and clients, complete admin area to control the site.
Help Desk Script is both a Unix and Linux compatible program that is capable of handling unlimited departments, with unlimited staff assisting users. Clients can either submit support requests via E-mail which will be logged into ezyhelpdesk or they can use a web based submission form.
Omnistar Live is a dynamic live chat and customer support management solution. You may chat with your site visitors, log support issues in a dynamic help desk and create a knowledgebase of information.
Deskpro is a multi-platform compatible integrated script to manage your customer sales and support [other uses]. It uses a fully scaleable mySQL database backend and allows for unlimited flexibility in implementation.
InnovateHelpDesk is a multi-platform compatible easy-to-use state-of-art support desk solution for your website. With InnovateHelpDesk, you will reduce your costs for client support services. After you download InnovateHelpDesk, installation takes only a few minutes. With it`s easy-to-use user interface, your staff will get used to quickly and provide better support to your clients.
eSupport is a multi-platform compatible feature packed support systems; in this tour you will find why over a thousand companies have decided to opt for eSupport and use it to process their daily support requests.
e11 is a multi-platform compatible advanced, easily extensible architecture built on tomorrow`s Internet technologies to protect your investment into the future, e11 is the next generation of the 100% Web-based service desk solution for e-business support management.
Alarit Help Desk is both a Unix and Linux compatible complete unmatched help desk solution for small to medium sized businesses. It allows to provide a simple, easy to use web interface for managing and tracking technical support problems.
TicketForge is a Windows compatible program that manages communications through either a web interface or an unlimited number of email addresses. Support needs can be taken care of entirely over email, while still being logged in TicketForge`s database. TicketForge tracks communications, response times and general statistics. TicketForge`s many options allow the assignment of tickets by a number of methods to specific team members.
Wcws Help Desk is a multi-platform compatible powerful, fast and secure. You will never have to wait for a page to load. Refreshing the database takes seconds, not minutes or hours. Customers can attach files to their tickets, but only if you allow it in the administration area. Multiple employees, technicians and/or administrators may use the back end. The Help Desk will even generate reports on how fast each of them replies to tickets, and how many tickets are open, closed and on hold. Customer support surveys. Only Wcws Help Desk System has this amazing feature. This lets you get real, anonymous feedback from your customers via an easy to use web based form. Learn what they think of your service, quickly and effectively.
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